Last updated: April 15, 2026
These Terms of Use govern your access to and use of CityTwin, operated by CityTwin LLC ("we," "us," or "our"). By using citytwinapp.com you agree to these terms. If you do not agree, please do not use our service.
CityTwin is a neighborhood matching tool that helps individuals and families relocating to new cities find neighborhoods that fit their lifestyle, daily routine, and personal priorities. Our service provides informational recommendations only and does not constitute real estate, legal, or financial advice.
You may use CityTwin for personal and internal business purposes. By using our service you agree not to:
CityTwin provides neighborhood recommendations based on lifestyle priorities you provide. These recommendations are for informational purposes only. We do not guarantee the accuracy, completeness, or suitability of any neighborhood information. You should independently verify all information before making any relocation or housing decisions. CityTwin is not a licensed real estate broker or advisor.
All content, features, and functionality of CityTwin — including but not limited to the matching algorithm, neighborhood data, design, text, and graphics — are owned by CityTwin LLC and protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
Your use of CityTwin is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the service you consent to the data practices described in our Privacy Policy.
CityTwin uses third-party services including Mapbox for mapping and Google Places for venue data. Your use of these features is subject to the respective terms of those providers. We are not responsible for the accuracy or availability of third-party data.
CityTwin is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the service will be uninterrupted, error-free, or free of viruses or other harmful components. We make no warranties regarding the accuracy or reliability of neighborhood recommendations.
To the fullest extent permitted by law, CityTwin LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the service. Our total liability to you for any claim arising from these Terms or your use of the service shall not exceed the amount you have paid to us in the twelve months preceding the claim. Since CityTwin is currently free, this amount is zero.
Any dispute arising from these Terms or your use of CityTwin will first be addressed through informal negotiations. You agree to contact us at legal@citytwinapp.com and give us 30 days to resolve the issue before pursuing any formal proceedings. If informal resolution fails, disputes will be resolved through binding arbitration in Virginia, United States, rather than in court. You have two years from the date a cause of action arises to bring a claim against CityTwin.
These Terms are governed by the laws of the Commonwealth of Virginia, United States, without regard to its conflict of law provisions. Any litigation that proceeds in court rather than arbitration shall take place in Virginia.
We may update these Terms from time to time. When we do, we will notify users by email and update the "Last updated" date at the top of this page. Your continued use of CityTwin after changes are posted constitutes your acceptance of the updated Terms.
If you have questions about these Terms please contact us: